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View and Delete your BlackBerry Event Log to free up Memory

26 May 2009 5,326 views Comments

Every BlackBerry’s also includes an Event Log which displays your system’s recently run events and processes. Whenever you are experiencing a problem with your BlackBerry the information that is stored in the Event Log can be quite helpful for troubleshooting.

Viewing the Event Log

The Event Log can be accessed by holding down the ALT key and then typing “LGLG.” The Event Log will then appear, and you can click a specific event for more information or hit your BlackBerry MENU key more options.  Additionally you can copy event information using the MENU key and define specific logging settings.

EventLogAfterWhiteScreen_01

Clearing the Event Log

The Event Log records all events on your BlackBerry and your available memory can therefore quickly become clogged. To free up some valuable device memory to keep your device running smooth it is recommended that you occasionally delete the Event Log.

If you want to delete the Event Log, hit the BlackBerry MENU key while any event is highlighted and then click “Clear Log.” If you confirm this your Event Log will be deleted and your BlackBerry should be running faster again.

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  • Robert
    This is a handy tip. It's amazing how many entries the log contained. My BB is running far more smoothly.
  • Grant
    I'm having trouble getting to the event log screen. After holding the ALT button down, it locks, correct? I have tried the trick and it won't take me to that screen. Do you think you can assist me? Thanks, I appreciate the help. Take care.

    Grant
  • Thorsten
    Hi,there is a different way on a BlackBerry Storm. Press and hold ?123 to lock the numeric keyboard. Then press ,5,5.
  • josh
    What screen do you start at I have storm
  • There is a different way on a BlackBerry Storm. Press and hold ?123 to lock the numeric keyboard. Then press ,5,5.
  • josh
    I under stand that but what screen do I do it from the home screen
  • josh
    Bernhard please help me it will not work
  • At the home screen you press the BlackBerry menu button and then the you come to the menu screen with all the icons for all the different applications. Press the menu button again and select "Show Keyboard". After that the keyboard should be displayed and then simply Press and hold ?123 to lock the numeric keyboard. Then press ,5,5
  • josh
    It still will not work maybe because I updated my phone
  • Rob
    @josh
    re: Storm
    I think maybe you are missing the commas? (I know I was).
    , 5 , 5
    If not, then I am not sure why you can't bring it up
  • josh
    Nothing work plz help me my is so slow
  • Ian
    CLEAR EVENT LOG=
    Click Menu -> Show Keyboard -> Type /”/”/ -> (BEST TO DO THIS IN LANDSCAPE MODE) If you type it correctly, the Event Log (Information) will popup.

    THEN-> Click Menu -> Clear Log -> Delete -> Then Click Menu -> Options -> Highlight first item, then Click Menu -> Hide all types
  • PS3 Drab
    How do you clear more than one event at a time? Is there a "select all" option?
  • sheetalsidhu
    I wanted to know that how to clear log in my blackberry strom handset?
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